Your Privacy (the “Website”) is operated by Perfect Moment Photography. We are committed to ensuring that our users and members (“you”, “your”) privacy is protected. This privacy policy (the “Policy”), together with our Terms and Conditions (the Terms) sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. We strictly adhere to the General Data Protection Regulation, (GDPR).
Protecting your security
We may need to disclose your personal data where we are under a legal duty to comply with any legal obligation or in order to enforce or apply our Terms and other agreements. We may also need to disclose it to protect our rights, property or safety of our customers or others which includes exchanging information with other companies and organisations for the purposes of fraud protection and risk reduction.
Information We Collect & How We Use It
We may use aggregate information and statistics for the purposes of monitoring the Website usage in order to help us develop the Website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
When contacting us via telephone, our digital phone system will identify and display your phone number on our desktop and mobile phones, unless you have caller ID switched off or hidden. All desktop phones are positioned so only members of staff can view the display. Our digital phone system has a digital logging system that stores the details of all incoming and outbound calls to the business. We use the logging system to monitor customer service levels and staff performance and also to return calls to unanswered callers. No phone data is stored or shared with any third party, other than our service provider for the purpose of service provision, invoicing and generating an itemised bill of usage. If you do not wish for your phone number to be displayed or recorded by our phone system, please switch off caller ID or contact your service provider to block your caller ID from being displayed.
Our Use of Cookies, Internet Protocol (IP) addresses and Other Information Gathering Technologies
Please note that the information we gather from the following technologies does not specify any specific individual and is used by us as statistical data only about our users browsing actions and patterns.
We may collect information about your general internet usage by using a cookie file. This is a small text file implanted by our Website on your hard disk when you visit our Website which collects personal data about you. The cookie is then retrieved each time you visit our Website.
We may also collect information about your computer, including your domain name, IP address, operating system, browser version, how long you stay on a page, the route you took to navigate through the pages and the website you visited prior to accessing our Website.
You can choose to refuse to accept our and /or third party cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our Website. Modern browsers provide the ability to navigate the web privately by using “private browsing mode” or you can use a proxy server, which allows web users to see pages via a third party’s web server.
How We Protect Your Information
We endeavour to protect the information you provide and have various security procedures in place.
We have also installed a mechanism that uses digital server identities so that you can be sure that the website you access is our Website. This is done using one of the internet Trusted Certification Authorities. When you access the secure pages of our Website your browser will be provided with an electronic certificate confirming that you have accessed our Website and all communications will be encrypted. When you use the Website services that is then passed on to the relevant destination using the same level of encryption. Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.
Links from the Website to Other Sites
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Contacting Us
We welcome your views about our Website and the Policy. You can contact us as follows:
Telephone: 07548 510972
Address: Unit 14, Earlswood Garden & Landscape Centre, Forshaw Heath Road, Earlswood, Solihull, B94 5JU
Changes to our Policy
If we change our Policy we will post the changes on this page and we may also place notices on other pages of the Website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information.
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